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Reports directly to the Human Resources Manager. Supervises and ensures accountability of the Home Care Aide in collaboration with the Nurses. Ensures that all Home Care Aides are oriented to the appropriate needs and care plans of their clients. Calls the client to confirm the Home Care Aide's arrival, completes and posts a progress note on the computerized client profile. Maintains records and tracks the needs of the Home Care Aide and the client. Creates a confidential client file at the time of acceptance of service that includes the client's social history, family history, client orientation forms, medication forms, advance directives, nurse assessment and care plan form, initial telephone contact form, KARDEX that includes authorized hours of service, and family and emergency physician contact numbers, etc. Prints no-show reports and Home Care Aide follow-ups that appear on these reports each weekday morning and afternoon and each Monday morning on Saturdays and Sundays. Clears the timesheet review report daily and obtains all required timesheets in a timely manner to ensure timely invoicing. Files timesheets, processes timesheets for payroll, and assists in resolving payroll issues. Ensures ongoing client coverage. Records, incorporates, and maintains all necessary documentation in client and home assistant files in accordance with all contract requirements.

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